Bookings

Bookings

Go to our partner website Brushfire to book, make payments or amend your booking.

Please click the button to book or log in to your account to make a payment.

If you have any questions, please do not hesitate to contact us using the form below.

FAQs

You should have received a confirmation email when you completed your booking with a link to access your booking. Alternatively you can access all your bookings made through your email here.

We have a variety of different venues for Contagious, and Contagious West is our fully-accessible venue in the purpose-built Pioneer Centre. Whilst the other venues have a range of levels of accessibility, we work hard to ensure that all young people are included.

Our recommendation is for you to book onto Contagious West as our accessible venue, or to speak to us (fill in the form below to get in contact) to get further information about one of the other venues.

For CREW please click onto the MAX Conference for each venue. So to book CREW South West, just click on MAX South West. Central and East have CREW at both their GO and MAX venues with Central having CREW Year 1 at GO and CREW Year 2 at MAX.

If there is a payment error comment, the most likely issue is that your billing address postcode was in an unusual format or didn’t match the one registered to your credit card. If this was the case Stripe, our payment gateway, may have taken the money out of your account but will return it within 48 hours. Double check that your postcode is correct when booking again or just email us at admin@contagious.org.uk. We can reserve a place for you and you can pay via bank transfer if that is easier.

Our deposits are £75 for young people, but you can choose to pay the full cost now if you like. For TEAM and CREW the deposit is £100. The remainder of the fees can be paid at any point via Brushfire or bank transfer up to 30 days before the beginning of the Conference in the summer. You can choose to pay the remaining fees in instalments when it is convenient, or pay the total remaining balance in one go. Please note that our deposits are non-refundable.

For those requiring a new DBS Contagious charge £15, this is to cover the fee from an external company we use to process our DBS checks online and an admin fee.  

The gov.uk website states that ‘Applicants do not pay for Standard, Enhanced, or Enhanced with Barred Lists DBS checks for volunteer positions’  

It is true that these government DBS checks can be carried out by an authorised organisation for free via the government. An organisation needs to register with the government first (costing £300) and can only use online forms when they have 1,500 or more applicants a year.  

Contagious do not process 1,500+ applicants, therefore we have decided to avoid the hassle of everyone completing paper forms by using an umbrella organisation. This is why we charge our volunteers. If TEAM can get a DBS through their church or have an existing up to date one – we are happy to take them instead.  

Most churches and organisations will be using an umbrella company to process their DBS checks, allowing them to do it online and will pay a cost for such services. Even if they do not pass on the costs to their volunteers, they are probably taking a cost themselves from a third party.  

We keep our DBS procedures in review with the latest regulations and technology to make it as efficient and easy for our volunteers.  

We manually update bookings that have been paid for via bank transfer. Due to working hours this may mean that your balance could take up to a week to be updated. You will get an email from Brushfire that says “your booking has changed”. If you do not receive this email within a week, please let us know and we will chase it up and resend the email if needed.

Our fees for young people are £435 – this is all inclusive. If you would struggle to meet the full cost then please apply for a bursary from Contagious. You can apply for a bursary during the application. Last year we were able to support over 180 bursary applicants.

While our Super Early Bird price has finished at the end of January for TEAM and CREW, we still have Early Bird prices for TEAM and CREW of £350 until the end of April. This discount will automatically be added when you book on.

There is space in our booking form for you to let us know about any dietary requirements/allergies. One of our TEAM will then inform the Conference Administrator and the venue about these dietary requirements to ensure that you will be properly looked after during the week.

At Contagious, we will do everything we can to make sure young people have a fantastic week.  We welcome young people with SEN and make sure our leaders are briefed about the young person’s needs.  We ask you to provide us information about your child in the booking process and we can speak to you further to answer any questions you have or to make sure we fully understand everything you are telling us.

If you or your parents would like to talk to us beforehand about any concerns or requirements, and how we may be best able to help you during the week, then please feel free to contact us using the form below.

Anyone for whom cost would stop them from attending Contagious can apply to the Bursary Fund. This can include TEAM, CREW and young people. Examples of people who receive Bursary Support from us include those who work for a church or Christian charity on a low income, or who are part of a single-parent household, or those on a low income.

The Bursary Fund is contributed to purely by donations. Last year, due to the generosity of these donations we were able to offer Bursary awards totalling £15,420 helping 114 children, young people and leaders, with a further £4,775 of awards given through churches.

Many people who attend Contagious each year have successfully made an application to the David Chilcott fund, who support young people to attend Christian camps. The David Chilcott Fund can provide support for up to a third of the fees of Contagious. The David Chilcott Fund is able to provide support for young people up to the age of 18 who are in financial difficulty.

Visit the David Chilcott website to find out more and apply.

Many of our TEAM also send their children on Contagious and so we apply a 10% discount to their children’s fees (this will be applied manually after booking. Please let us know you are a leader whose children are also attending in case we haven’t spotted the connection!).

While TEAM can be demanding, we recognise that many TEAM members would love to still serve on Contagious with their young children (babies up to preschool age) accompanying them. To find out more about our guidelines for TEAM with children please click here.